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Mom Claims Southwest Airlines Employee Name-Shamed Her 5-Year-Old Daughter On Social Media

Recently, one mother and daughter duo has gone viral on social media after a Southwest Airlines employee shared her name and ticket on social media while checking them in for their flight. The mother claims that her daughter, Abcde—pronounced ab-city—was mocked by airline employees openly and publicly. She told ABC News:

I said not everyone is nice and not everyone is going to be nice and it’s unfortunate. While I was sitting there, she took a picture of my boarding pass and chose to post it on social media, mocking my daughter. It was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines.

ABC News

The mom said that she saw the photo of her daughter’s boarding pass going viral online and felt that the company should take action against the employee for bullying her 5-year-old daughter.

ABC News

The company responded with disciplinary action against the employee and issued an apology to the family.

“We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online.”

However, many people on social media believe the mother was “asking for it” by naming her daughter Abcde.

Who do you side with?